Payment

Payment by check, money order or credit card (credit card preferred - only Visa, MasterCard and American Express are accepted) must be submitted at least ten (10) days prior to the class session start date.

Checks and money orders must be made payable to the University of Florida, and should reference the specific class session the payment is for. Include the trainee’s full name, the class title and start date of their class session and any additional information you believe useful. Attaching a printed copy of the registration confirmation or invoice is best.

Payments must be mailed to:

Center for Transportation Training (CTT)
University of Florida
2006 NE Waldo Road
Gainesville, FL 32609
Phone # (352) 846-3593 ext. x3-1669
Fax # (352) 846-3596
Email ctt@ce.ufl.edu

Florida Transportation Technology Transfer (T2) Center
2110 NE Waldo Road
Gainesville, FL 32609
Phone# (352) 392-2371 ext. x3-1675
Fax# (352) 392-3224
Email t2assist@ce.ufl.edu

Changes to Registration - Trainee requested

Cancellations/reschedules must be sent in writing - email is preferred, fax is also acceptable. Reschedules must include a valid future class session from the current CTT / T2 schedule.

CTT Website Link: http://ctt.ce.ufl.edu/
T2 Website Link: http://t2.ce.ufl.edu/

GREATER than seven (7) calendar days before the class session
If a request for cancellation/reschedule is received at least seven (7) calendar days before the start date, no penalty fees will apply and a full refund will be issued.

LESS than seven (7) calendar days before the class session
If a request for reschedule is received less than seven (7) calendar days before the start date, a fifty dollar ($50.00) penalty fee will be assessed.
If a request for cancellation is received less than seven (7) calendar days before the start date, the entire fee for the class session will be forfeited.
Also, if a trainee is a “No Show” for their class session, the entire fee for that class session will be forfeited.

LESS than seven (7) calendar days before the Written Exam-Only session – CTT Only
If a request for cancellation/reschedule is received less than seven (7) calendar days before the exam date, a charge of fifty dollars ($50.00) will be assessed for "Written Exam Only" class sessions. A refund for the remaining amount will be issued.

LESS than seven (7) calendar days before the Proficiency Exam-Only session – CTT Only
If a cancellation/reschedule request for a “Proficiency Exam Only” class session is received less than seven (7) calendar days before the start date or the trainee is a "No Show", the entire fee for the proficiency exam will be forfeited.

Cancellations – CTT / T2 Initiated

Hurricane / Weather Related
Cancellation of any CTT / T2 class session(s) due to threatening weather conditions will be at the sole discretion of the University of Florida CTT and T2 Centers. Notification will be posted on this website, sent by e-newsletter (sign up on bottom of menu at left) and/or e-mailed to the affected trainee.

Trainees in class sessions cancelled by CTT / T2 will receive full refund or be rescheduled, with no penalty fee, for a future class session. If a trainee is unable to attend a class because of hurricane or storm related weather or damage, they will have fourteen (14) calendar days, from the scheduled class session end date, to provide written documentation to CTT / T2 requesting a refund or reschedule. For hurricane or storm information, please be sure to visit any of several weather websites for your particular area such as www.weather.com/newscenter/tropical/.

Other Cancellations
If CTT / T2 cancels a class session, a full refund will be issued or the trainee may reschedule, with no penalty fee, for a future class session. CTT / T2 will notify the trainee about the cancellation and determine at that time if a refund or reschedule is requested. CTT / T2 are not responsible for non-refundable travel fares, lodging deposits or any other costs incurred due to the cancellation of a class session. Reschedules will be processed once the request is received.

Substitutions
Substitutions will be permitted up to the start date of the class session. Trainees are responsible for ensuring that the substituting trainee meets any applicable prerequisites for that class session. The substituting trainee should bring to class a completed CTT application / T2 application. Across the top of the application please indicate "Substitution for name of original trainee.”

We reserve the right to refuse service at our discretion.

This document was updated March 11, 2008